Vote: Floor vote
NY SenateJun 4, 2026Result: passedSenate vote on A4713, the matching Assembly bill.
Senate bill · S6200 (2025-26)
New York State Senate
Same as A4713, the matching bill in the Assembly.
Passed as A4713, the matching Assembly bill.
Requires utility companies maintain a toll free number for consumers to call to report service outages which shall be made available 24 hours a day, 7 days a week.
Summary from NY Open Legislation. How we handle summaries
Amends the Public Service Law.
From NY Open Legislation, the NY Senate and Assembly, and official rosters. This record was last updated Oct 22, 2026. About our data
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This legislation would require any gas, electric, and electric, water, steam, telegraph, telephone, cable television company, Internet service provider or municipality rendering equivalent utility services to have a 24/7 staffed telephone line for customers to report service outages.
Filed with the bill. Read it on nysenate.gov (opens in a new tab)
Passed the legislature and is awaiting a signature.
Corporations, Authorities and Commissions · New York State Assembly
Also referred to Corporations, Authorities And Commissions · New York State Senate, Energy And Telecommunications · New York State Senate, Ways and Means · New York State Assembly.
Angelo Santabarbara, Deborah Glick and 10 more on Agora
Showing the cosponsors who are on Agora, A to Z. The official record may list more.
Read on NY Senate (opens in a new tab)This bill has cosponsors from more than one party.
Shown in neutral colors by design; Agora is non-partisan.
The sponsor's argument
Any New Yorker will attest to the frustration of contacting a company when an issue arises. This challenge is often unnecessarily burdensome, particularly for older residents. Public utilities are established to serve the public, so ratepayers must have an accessible means of commu- nication with these companies, especially during emergencies. Denying the public a platform to voice concerns is entirely unacceptable. This legislation is clear and practical, representing sound public policy and responsible business practice by ensuring customers can easily reach their service provider to address any issues. LEGISLATIVE HISTORY: Senate 2019:N/A 2020:S8894,Referred to Rules 2021:S927A,Amend and Recommit to Energy and Telecommunications 2022:S927A,Referred to Energy and Telecommunications 2023:S7490,Referred to Energy and Telecommunications 2024:S7490,Referred to Energy and Telecommunications 2025:S6200,Referred to Ways and Means Assembly 2019: N/A 2020: A10999, Referred to Corporations, Authorities, and Commissions 2021: S3247A, Amend and Recommit to Ways and Means 2022: S3247A, Referred to Ways and Means 2023: A47, Amend and Recommit to Ways and Means 2024: A47, Referred to Ways and Means 2025: A4713A, Referred to Ways and Means
This is the sponsor's own case for the bill, quoted from their memorandum. It is not Agora's description of what the bill does.
NY SenateJun 4, 2026Result: passedSenate vote on A4713, the matching Assembly bill.
Senate Energy And TelecommunicationsMay 13, 2026Result: passed
NY SenateJun 5, 2025Result: passed
Senate Energy And TelecommunicationsMay 13, 2025Result: passed
3RD Reading CAL.1118
3RD READING CAL.1118
NY Senate
Passed a chamber
PASSED SENATE
NY Senate
Substituted
SUBSTITUTED FOR S6200A
NY Senate
Advanced to Third Reading
ADVANCED TO THIRD READING
NY Senate
2ND Report CAL.
2ND REPORT CAL.
NY Senate
1ST Report CAL.1118
1ST REPORT CAL.1118
NY Senate
Sent to the executive
DELIVERED TO SENATE
NY Assembly
Passed a chamber
PASSED ASSEMBLY
NY Assembly
Referred to committee
REFERRED TO ENERGY AND TELECOMMUNICATIONS
NY Senate
Amend and Recommit to Energy and Telecommunications
AMEND AND RECOMMIT TO ENERGY AND TELECOMMUNICATIONS
NY Senate
Amended
AMENDED ON THIRD READING 4713A
NY Assembly
Ordered to Third Reading CAL.128
ORDERED TO THIRD READING CAL.128
NY Assembly
Referred to committee
REFERRED TO ENERGY AND TELECOMMUNICATIONS
NY Senate
Reported out of committee
REPORTED REFERRED TO RULES
NY Assembly
Rules Report CAL.716
RULES REPORT CAL.716
NY Assembly
Substituted
SUBSTITUTED BY S6200
NY Assembly
Sent to the executive
DELIVERED TO ASSEMBLY
NY Senate
Passed a chamber
PASSED SENATE
NY Senate
Referred to committee
REFERRED TO WAYS AND MEANS
NY Assembly
Reported out of committee
REPORTED REFERRED TO WAYS AND MEANS
NY Assembly
Reported out of committee
REPORTED REFERRED TO CODES
NY Assembly
Advanced to Third Reading
ADVANCED TO THIRD READING
NY Senate
2ND Report CAL.
2ND REPORT CAL.
NY Senate
1ST Report CAL.1099
1ST REPORT CAL.1099
NY Senate
Referred to committee
REFERRED TO ENERGY AND TELECOMMUNICATIONS
NY Senate
Referred to committee
REFERRED TO CORPORATIONS, AUTHORITIES AND COMMISSIONS
NY Assembly