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Local law · Int 0146-2026

Requiring that persons making 311 complaints or requests for service provide the 311 customer service center with identifying information

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A Local Law to amend the administrative code of the city of New York, in relation to requiring that persons making 311 complaints or requests for service provide the 311 customer service center with identifying information

The heading above is this same sentence with its legal opening removed. No words were added, changed or reordered.

Latest action Jan 29, 2026

New York City Council

Sponsor

David M. Carr

Council Member, District 50 · Republican

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Summary

This bill would require that the 311 customer service center (NYC311) collect identifying information from individuals making complaints or requests for service. NYC311 could only use such identifying information for internal purposes, and would be permitted to share such identifying information with responding agencies only upon request and representation by the responding agencies that necessary and appropriate steps will be taken to protect the privacy of that information. NYC311 would be required to anonymize information about complaints or requests for service before making it public and would not be authorized to share the identifying information collected under this bill with any third parties.

Summary from NYC Council (Legistar). How we handle summaries

From the NYC Council's legislative record (Legistar) and official rosters. This record was last updated Aug 1, 2026. About our data

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Where it stands

Assigned to a committee for review.

  1. Introduced
  2. In committee
  3. Up for a vote
  4. Passed one chamber
  5. Passed
  6. Enacted

Committee

Committee on Governmental Operations, State & Federal Legislation

Cosponsors

Farah N. Louis and Frank Morano

Cosponsors in the order the New York City Council lists them.

  • Democratic1
  • Republican1

This bill has cosponsors from more than one party.

Shown in neutral colors by design; Agora is non-partisan.

Full history

  1. Jan 29, 2026

    Introduced

    This Introduction was Introduced by Council

    NYC Council

  2. Jan 29, 2026

    Referred to committee

    This Introduction was Referred to Comm by Council to the Committee on Governmental Operations, State & Federal Legislation

    NYC Council