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Local law · Int 0582-2024

Creating a mobile application to support the efficient handling of 311 service requests by city employees

Official titleShow

A Local Law to amend the administrative code of the city of New York, in relation to creating a mobile application to support the efficient handling of 311 service requests by city employees

The heading above is this same sentence with its legal opening removed. No words were added, changed or reordered.

Filed at end of sessionLatest action Dec 31, 2025

New York City Council

Sponsor

Eric Dinowitz

Council Member, District 11 · Democratic

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Summary

This bill would require the Department of Information Technology and Telecommunications (“DoITT”) to create a mobile application to support the efficient handling of 311 service requests by City employees. The mobile application would provide City employees assigned to handle 311 service requests with relevant information necessary to efficiently complete the work for the requests, and would indicate when requests have been completed. Other City agencies would provide assistance to DoITT as necessary in developing the mobile application.

Summary from NYC Council (Legistar). How we handle summaries

From the NYC Council's legislative record (Legistar) and official rosters. This record was last updated Sep 7, 2026. About our data

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Where it stands

The session ended before it was voted on. It was not defeated; it simply ran out of time, which is what happens to most legislation. It would have to be reintroduced.

  1. Introduced
  2. In committee
  3. Up for a vote
  4. Passed one chamber
  5. Passed
  6. Enacted
Filed at end of session

Committee

Committee on Technology

Cosponsors

Farah N. Louis and Lincoln Restler

Cosponsors in the order the New York City Council lists them.

  • Democratic2

Shown in neutral colors by design; Agora is non-partisan.

Full history

  1. Dec 31, 2025

    Filed

    This Introduction was Filed (End of Session)

    NYC Council

  2. Apr 25, 2024

    Hearing held

    This Introduction was Hearing Held by Committee

    Committee on Technology

  3. Apr 25, 2024

    Held over

    This Introduction was Laid Over by Committee

    Committee on Technology

  4. Mar 7, 2024

    Introduced

    This Introduction was Introduced by Council

    NYC Council

  5. Mar 7, 2024

    Referred to committee

    This Introduction was Referred to Comm by Council to the Committee on Technology

    NYC Council